Clinical Imaging Informatics Support Services Provided by Vega Imaging Informatics:

 

Radiologist Support

  • Hanging Protocol Assistance
  • Image Viewer Issues
  • Voice Recognition Issues
  • Image Loading Speed Issues
  • Enhancement Request Liaison to Vendor
  • Forgotten Passwords
  • Reading Worklist Management
  • Prior Pre-fetching and Pre-caching Configuration
  • Report Corrections
  • Desktop Integration Issues
  • Window Preset Issues (Images Displaying Too Light/Dark)
  • Issues with Advanced Visualization (MPR/MIP/3D)
  • Issues with Measurement Accuracy (SUV/HU)
  • Issues with Scrolling Speeds
  • Configuring Keyboard Shortcuts for Gaming Devices

Technologist Support

  • Modality Worklist (MWL) Issues
  • Merging Patients
  • Merging Studies
  • Splitting Studies
  • Managing Tech Worklists
  • Fixing Broken Studies
  • Annotation Corrections
  • Liaison to Medical Equipment Engineers

Clerical Staff Support

  • Issues Logging In
  • Report Distribution Issues
  • Issues Burning or Importing DICOM Discs
  • Appointment Scheduling Issues
  • Electronic Order Issues
  • Issues Scanning into the EMR/RIS/PACS/VNA
  • Issues Faxing from the EMR/RIS/PACS
  • Assistance with Management Reports
  • Assisting Referrers and Patients with Image Portal Issues

Contact Us Now

Contact us today to learn more about how the team of experts at Vega Imaging Informatics can supplement your existing IT Support Team to provide outstanding imaging informatics support to your clinical providers.